Privacy Policy

1. Introduction

Welcome to Quantums Pulse. We are a media production company specializing in basic media editing and content preparation services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Place an order for our services
• Register for an account
• Subscribe to our newsletter
• Contact us with inquiries
• Upload media files for editing services

This information may include: name, email address, phone number, billing address, payment information, and business details.

2.2 Media Files and Project Data

When you use our video editing, post-production, audio editing, or content preparation services, you may provide us with:

• Video and audio files
• Images and graphics
• Project specifications and instructions
• Social media account information (for content formatting purposes)

2.3 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our media editing and content preparation services
• Process your orders and manage your account
• Perform video trimming, formatting, color correction, and audio editing as requested
• Prepare your media files for publication on social media platforms
• Communicate with you about your projects and services
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Process payments and prevent fraudulent transactions
• Improve our website and services
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processing
• Cloud storage and file hosting
• Email delivery services
• Website hosting and maintenance

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information and media files, including:

• Encrypted file transfers
• Secure cloud storage solutions
• Access controls and authentication
• Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information and project files only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Media files submitted for editing services are typically retained for 30 days after project completion, after which they are securely deleted unless you request otherwise.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information and media files
• Objection: Object to our processing of your personal information
• Data Portability: Request a copy of your information in a portable format
• Withdraw Consent: Withdraw your consent at any time where we rely on consent

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

14. Specific Information About Our Services

Media Production Services

Our basic media editing and content preparation services include:

• Video editing and post-production
• Video trimming and formatting
• Social media content preparation
• Basic color correction
• Basic audio editing
• Media file preparation for publication

When you use these services, we process your media files solely for the purpose of delivering the requested editing services. We do not use your content for any other purpose without your explicit consent.

15. Your Consent

By using our website and services, you consent to this Privacy Policy and agree to its terms.